Thank you for shopping with Oudfy. We aim to deliver your perfumes and fragrances safely and on time.

Order Processing

All orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery timelines may vary depending on your location. Estimated delivery times are:

• Metro Cities: 3–5 business days

• Other Cities and Towns: 4–7 business days

Please note that delivery times are estimates and may be affected by courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase. We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to track the status of your delivery.

Delivery Issues

If your package arrives damaged, leaking, or tampered with, please contact us within 48 hours of delivery with photos or videos of the product and packaging.

Address Accuracy

Customers are responsible for providing accurate shipping details. Oudfy will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact

If you have any questions regarding shipping or your order, please contact our support team through the contact information provided on our website.